Contact

Shareholder enquiries

Contact

Computershare Investor Services PLC

The Pavilions

Bridgwater Road

Bristol

BS99 6ZZ

United Kingdom

Email: WebCorres@computershare.co.uk

Registered shareholders can obtain further details of their holdings on the internet by visiting www.investorcentre.co.uk

Telephone: +44 (0)370 703 6234*

* Calls cost no more than calls to geographic numbers (01 or 02) and must be included in inclusive minutes and discount schemes in the same way. Calls from landlines are typically charged up to 9p per minute; calls from mobile phones typically cost between 3p and 55p per minute. Calls from landlines and mobiles are included in free call packages. Notifications of changes of address and enquiries regarding share certificates or dividend cheques should be made in writing to the Registrars quoting your shareholder reference number.

Investment Manager

Phone

Phone: 020 7227 6000
Fax: 020 7227 6003
Lines are open: 9:00am–5:00pm Mon-Fri

Email: info@frostrow.com

Post

Ecofin Global Utilities and Infrastructure Trust plc
25 Southampton Buildings
London
WC2A 1AL

How can I complain?

Contact

Frostrow Capital LLP
25 Southampton Buildings
London
WC2A 1AL

Alternatively, complaints may be raised electronically using the email address info@frostrow.com.

Should you have a complaint about advice received in connection with your investment, please contact your financial adviser in the first instance.

In the event of a complaint being received, we commit to providing an initial acknowledgement within five business days of receipt. We also commit to a written response within eight weeks of receiving a complaint. Every effort will be made to respond within these time-frames. If this is not possible, we will provide an indication of when a written response can be expected.